Support Center

How does Chat work?

Last Updated: Jul 29, 2013 01:08PM CDT

Chat, Multi-person Chat & Multi-Session Chat

Chat with a single team mate:
Start a chat with a team member by clicking on any member with an orange circle around their profile picture. An orange circle around a profile picture indicates that member is online. Tool tips indicate the members’ name. Clicking starts a one-on-one chat session. Just type and hit enter (or hit the send button). You can hide chat (to focus on another chat session) or leave the chat by clicking the appropriate buttons.

Chat with multiple people or a team:
If you want to start a multi-person chat, simply click on the “view members” link. Then, select the members (from the list) you want to chat with and click the chat button. Now you are chatting instantly with multiple persons or a team.

Multiple Chat Sessions:
You can have multiple chat sessions open at the same time. Volerro shows you all of your open chat sessions at the bottom right of the screen. You can switch between chat sessions by clicking on the session selector at the bottom of the chat widget.

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