Support Center

Chat and Screen Sharing

Last Updated: May 20, 2013 01:30PM CDT

Chat, Multi-person Chat & Multi-Session Chat
 

Chat with a single team mate:
Start a chat with a team member by clicking on any member with an orange circle around their profile picture. An orange circle around a profile picture indicates that member is online. Tool tips indicate the members’ name. Clicking starts a one-on-one chat session. Just type and hit enter (or hit the send button). You can hide chat (to focus on another chat session) or leave the chat by clicking the appropriate buttons.

Chat with multiple people or a team:
If you want to start a multi-person chat, simply click on the “view members” link. Then, select the members (from the list) you want to chat with and click the chat button. Now you are chatting instantly with multiple persons or a team.

Multiple Chat Sessions:
You can have multiple chat sessions open at the same time. Volerro shows you all of your open chat sessions at the bottom right of the screen. You can switch between chat sessions by clicking on the session selector at the bottom of the chat widget.

 

Join.me for Screen Sharing/Online Meetings


If you want to hold a meeting with your extended team and you want them to see what you see (on your screen) as you drive the meeting, you can start a screen sharing session using our integration with Join.me.

In order to use this integration, you must first have a Join.me account (free). Your join.me account must use the same email address associated with your Volerro account in order for you to have screen sharing/online meeting ability within Volerro. Once your join.me account is established, just enter your join.me password into the respective field within your User Profile ( "My Profile" ) area in Volerro. Once completed, you will have visibility to the join.me option within Volerro. 

An orange circle around a profile picture indicates that member is online. To start a meeting, click on the “members online” link from the team area in the project or dashboard. Then select the team members you want in your meeting and click the join.me button. Once you click the join me button, those selected team members will receive a meeting invitation. All they need to do is click the “Join Meeting” link and they're in the meeting. There is no software for them to load, or firewall concerns to worry about. 

 

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